Help Center

Frequently Asked Questions

Shipping

How can I track my order

When will I recieve my order

I have received my tracking number but the tracking information is not moving/getting updated since 2 or more days. What should I do?

My shipping information is incorrect, how can I change it?

How to make sure my package gets delivered on time?

Payments

What currency will I be charged in?

My payment got deducted from my bank account/wallet but my order didn't get confirmed. What should I do?

Returns & Exchanges

I received the wrong item, what should I do?